Frequently Asked Questions
Frequently Asked Questions
No. Premium Shop is not a lender. We are an independent platform that compares financial service providers in Kenya. We help you discover and connect with lenders, savings platforms, and other financial solutions that match your needs.
We collect basic information from you (like loan amount, purpose, and income) and match you with available providers based on your profile. Once you pay a small processing fee, we show you a list of providers you can apply to directly.
The processing fee helps us:
- Run our platform and match you to accurate financial options
- Filter out bots and spam submissions
- Offer a cleaner, ad-free user experience
You only pay once per session, and we do not charge hidden fees.
No. We do our best to match you with providers likely to accept your application, but approval is fully dependent on the provider's criteria (credit score, history, income, etc.).
Yes. Your data is encrypted and securely stored. We do not share, sell, or expose your ID number, phone number, or any private data to unauthorized third parties. Read our Privacy Policy for full details.
The process takes less than 2 minutes after payment. You'll see matched providers instantly, and can apply to them immediately.
Yes. We support a wide range of services including:
- Personal Loans
- Business Loans
- Savings Platforms
- Credit Repair/CRB Check Tools
- Investment Apps
We try to give the most accurate results based on your profile. If no match is found, you can still access general info about common financial products in Kenya. You're also welcome to reach out to our support team for help.
The small fee helps us maintain accurate, up-to-date information about loan products and ensures we can continue providing quality financial matching services. This fee also covers our research costs and platform maintenance.
Our service fee is calculated based on two factors:
- Loan amount requested:
- Up to KES 3,000: KES 70-80
- KES 3,001-5,000: KES 81-95
- KES 6,000-9,000: KES 96-120
- Above KES 9,001: KES 120-150
- Number of matching products available
This tiered pricing ensures fair access to financial information while maintaining service quality.
After payment, you receive:
- Comprehensive list of matching loan providers
- Interest rates and loan terms
- Provider requirements
- Direct application links
- Detailed comparisons
- Multiple searches within your loan category